Website terms
Terms of Service
These Terms of Service define the conditions for using the NutriRasa Indonesia website (Jl. Pemuda No. 10, Semarang, Jawa Tengah, 50132, Indonesia) and the online nutrition consultation service offered through it.
Before the long sections
What this page covers, in plain order
The rules below apply to anyone reading this site or registering for an online consultation with a registered dietitian. They set out who may register, how sessions and scheduling work, what you pay and how, what stays private, and where responsibility sits on each side. Read the section that matches your question first; everything else follows the same logic.
If a term does not fit your situation, write to us before you register, not after. We would rather answer a question up front than unwind a booking later. You can reach the team at the contact page or by phone at +62 24 354 7744, Monday to Friday, 9:00 AM – 6:00 PM.
Last updated 2 October 2026
These terms replace any earlier version published on this site.
Using this website and the consultation service
Six rules cover the everyday use of this site and the consultations booked through it. They are short on purpose, so you can check one without reading the rest.
Acceptance of terms
Reading this site counts as agreement
By using this website or submitting a registration form, you agree to these terms. If you do not agree, please do not use the service. Browsing the guides without registering is fine either way.
Nature of the service
Guidance, not medical care
NutriRasa provides online nutrition consultation and meal-planning guidance delivered by registered dietitians. The service is informational and advisory. It does not replace medical examination, diagnosis, or treatment by a qualified clinician.
Registration and eligibility
Accurate details, adults only
You must provide accurate information in the registration and assessment forms. Registrations for minors must be submitted by a parent or guardian. We may decline or cancel a registration where information is misleading or the service is not appropriate.
Sessions and scheduling
Agreed times, reasonable notice
Sessions are conducted online at agreed times. Rescheduling is possible with reasonable notice. Repeated no-shows without notice may require re-registering, because the slot was held for you and could have gone to someone else.
Fees and payment
Confirmed at booking
Fees are confirmed at booking so you know the figure before the session starts. There is no online card checkout on this site; payment details are settled with the team directly.
Client responsibilities
Your information, your decisions
You are responsible for the accuracy of the information you provide and for decisions about your own diet. Follow medical advice from your treating clinician where it applies. Inform the dietitian of relevant conditions, medications, or pregnancy.
Payment methods accepted at booking
NutriRasa Indonesia takes payment through a short, fixed list of channels. Ask the team which one fits your booking before the session date, so the appointment is not held up.
Invoice or bank transfer
You are sent a written invoice with the agreed fee and the account details, and the transfer is recorded against your registration. This suits people booking several sessions at once.
Cash on delivery
Cash on delivery is available for in-person arrangements where offered. Confirm with the team first; not every plan can be settled this way.
Card in person
Card payment is taken in person at the office in Semarang. There is no online card checkout on this site, so card details are never entered on a web page here.
Questions about a figure on your invoice, or about which method applies to your booking, go to the contact page or +62 24 354 7744 during working hours, Monday to Friday, 9:00 AM – 6:00 PM.
Rights and limits
Materials, liability, termination and governing law
Four terms sit behind everything above: what happens to the plans we write for you, how far our responsibility reaches, when access can end, and which law applies if a dispute arises.
Intellectual property
Text, plans, and materials provided through the service are for your personal use. Redistribution or resale without written permission is not permitted. If you want to share a meal plan with your household or your treating clinician, that is fine and we would rather you did.
Limitation of liability
We provide the service with reasonable care but do not guarantee specific outcomes. Eating patterns, health conditions and daily routines differ from person to person, and the work between sessions belongs to you. To the extent permitted by law, we are not liable for indirect or consequential losses arising from use of the site or service.
Termination
We may suspend or end access to the service where these terms are breached or where continued provision is not appropriate. Where a session has already been paid for and has not taken place, the fee is returned unless the terms were breached deliberately.
Governing law
These terms are governed by the laws of the Republic of Indonesia. Disputes are subject to the jurisdiction of the courts of Semarang. Where a disagreement starts as a question about an invoice or a booking, we would rather resolve it directly first.
Updates to these terms and where to ask
We may update these terms. The current version is available on this page, and continued use of the service after changes constitutes acceptance. If a change affects how a booking or a fee works, the version shown at the time of your booking is the one that applies to it.
Questions about a term
Write to the team through the contact page, or call +62 24 354 7744 during working hours, Monday to Friday, 9:00 AM – 6:00 PM.
Go to the contact pagePersonal data
How registration details and consultation notes are stored and used is set out in the Privacy Policy, which sits alongside these terms.
Read the Privacy PolicyBefore registering
The consultation steps, what a session includes and what to prepare are explained on the how-it-works page, so you know what you are agreeing to.
See how consultations workWho to contact about these terms
Questions about these terms can be sent to the team at +62 24 354 7744 or through the contact page. If your question is about a specific booking, mention the date and the name the registration was made under so the team can find it quickly.
NutriRasa Indonesia, Jl. Pemuda No. 10, Semarang, Jawa Tengah, 50132, Indonesia. Office hours are Monday to Friday, 9:00 AM – 6:00 PM. Email at [email protected] is read during the same hours.
Terms at a glance
- Applies to
- Website visitors and registered consultation clients
- Service type
- Online nutrition consultation and meal-planning guidance
- Payment
- Invoice or bank transfer, cash on delivery where available, card in person at the office
- Governing law
- Laws of the Republic of Indonesia, courts of Semarang
Read the service pages before you register
These terms make more sense next to the pages that explain the service itself: how a consultation runs, what the guides cover, and what local foods the meal plans build on.